1. Are your Mercedes-Benz parts genuine or aftermarket?
We supply both authentic New Old Stock (NOS) genuine parts and high-quality OEM or specialized aftermarket restoration components. Each product listing clearly specifies whether the item is Genuine, OEM, or high-grade Reproduction so you can choose with absolute confidence.
2. How do I verify if a part fits my specific classic model?
Because classic Mercedes-Benz vehicles (such as W114, W123, W126, and R107 chassis) often underwent mid-year production changes, we strongly advise cross-referencing your vehicle’s exact Chassis/VIN number and part number before ordering. If you are unsure, feel free to contact us with your VIN, and we will verify compatibility for you.
3. Which countries do you ship to, and how long does delivery take?
We ship worldwide using trusted global logistics partners including DHL Express, FedEx, and Bombino Express. Standard international express transit typically takes 3 to 7 business days after dispatch, depending on customs clearance in your destination country.
4. Are customs duties and import taxes included in the price?
No. International orders may be subject to import duties, local taxes, or customs clearance fees levied by your government. These charges are the buyer’s responsibility. We recommend checking with your local customs office prior to purchasing.
5. What is your return policy for auto parts?
We offer a 30-day return window for unused, uninstalled parts in their original, undamaged packaging. Please note that electrical components and special custom-order parts are non-returnable. For full details, please review our Refund and Returns Policy.
6. How can I track my shipment?
Once your order is securely packed and dispatched from our facility, you will receive a confirmation email containing your tracking number and a direct link to monitor your parcel live via our courier partners.
